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Terms of Service

Customer agrees when using, or accessing Nerx PTY LTD Hosting services that the terms and conditions of this policy will be met:

User agrees to use the service in manner consistent with any and all applicable laws. In the event that this account is not used in accordance with all Applicable Laws including, but not limited to Local, State or Federal Laws, Nerx PTY LTD reserves the right to cooperate with all or any law enforcement agencies.

User hereby agrees that any material submitted for publication on my.nerx.co.zw through user’s account(s) does not violate or infringe any copyright, trademark, patent, statutory, common law or proprietary rights of others, or contain anything obscene or libelous. User’s may not host any hardcore adult content or porn websites on our shared, reseller servers. Software intended to facilitate any such violations or infringements may not be stored on my.nerx.co.zw.

The following violations of “netiquette” are grounds for immediate suspension of service pending investigation by my.nerx.co.zw and will result in termination of the account(s) the investigation determines to have originated or transmitted these types of traffic.

If you violate this prohibition on free services, we may suspend your account immediately, with or without notice, as we in our sole discretion deem necessary to address the situation.

File hosting and file storage of any type is strictly prohibited on any and all reseller, shared and hosting servers. You MAY NOT use your hosting with my.nerx.co.zw as a download or file storage repository. Our services are strictly offered for website hosting only. This does NOT mean that you can not have downloads on your site. This means you can not operate a site that specializes in downloads like Download.com or similar and you may not use your account as a storage repository for MP3, games, video, photos, images, audio or music files or as a backup storage facility.

Payment Issues

User agrees to pay my.nerx.co.zw all charges relating to the use of User’s account(s) according to rates and prices stated on said sales order at the time of commencement.

Non-Payment: All web hosting payments are due in full on the monthly anniversary date. Failure to remit payment for services on the monthly anniversary date is a violation of the TOS. Failure to remit payment for three (3) consecutive days, including the anniversary date, may result in suspension of customer services. Failure to remit payment for services within sixty (60) consecutive days, including the anniversary date, may result in termination of access to the service network and all services shall be reclaimed. All customer data remaining after fourteen (60) days of non-payment will be destroyed for security and privacy reasons.

Payment Reminders:  It is the customer’s sole responsibility to make sure that dues are paid on time and the email address on file is working and allowed to receive reminders from my.nerx.co.zw. Once a payment reminder dispatched from my.nerx.co.zw, it is considered as a valid payment reminder. my.nerx.co.zw does not take any responsibility for non deliverable email addresses or email sent by my.nerx.co.zw not reaching the client destinations, including but not limited to spam filters or network issues. For the first day after payment should have been made; you will receive a payment reminder notice that states you must pay your invoice.

Cancellations

Customers may voluntarily cancel their account at any time, for any reason or for no reason, by requesting a cancellation from your members area at www.my.nerx.co.zw> Services > My Services > Product/Service > View Details > Management Actions > Request Cancellation. my.nerx.co.zw requires a five (5) day cancellation notice prior to the anniversary billing date for discontinuance or downgrades of month to month services. Failure to supply the requisite five (5) days will result in a full billable monthly cycle prior to cancellation. All due amounts must be settled in full before we cancel the customer account. Customer understands and agrees that my.nerx.co.zw does not provide pro-rated or any other kinds of refunds on cancellations. All fees Customer has paid shall be nonrefundable

Agreement

my.nerx.co.zw may modify these terms and conditions upon notice published online via my.nerx.co.zw. User’s use of my.nerx.co.zw services after such notice shall constitute user’s acceptance of the modifications to this Agreement.

This agreement, User account, contract, and billing will automatically renew unless cancelled in writing prior to the renewal date.

Zimbabwean Offices

(A)  527 Beamoff Complex, Cornmarket Cresent, Norton
(E)  hello@nerx.co.zw

SPEAK TO US

+263 77 249 8018
+263 77 518 7547
+263 71 446 6710

South African Offices

(A) 581 Pretoria Rd, Fairleads, Benoni, 1415, South Africa
(E)  hello@nerx.co.za

SPEAK TO US

+27 64 081 0233

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